Contact
Reach a person
Every address below goes to someone who will answer. If you are already signed in, the Support page inside ShelfStep has the same routes plus your workspace details attached.
By email
Help and questions
hello@shelfstep.comAnything about using ShelfStep, your plan, or a sell page. A real person reads it.
Privacy requests
privacy@shelfstep.comAccess, correction or deletion of personal data, and questions about the Privacy Policy.
Security reports
security@shelfstep.comVulnerabilities and security concerns. Good-faith reports are welcomed, never pursued.
Copyright claims
dmca@shelfstep.comThe designated agent under the DMCA. See the copyright policy for what a notice must contain.
By phone
(260) 285-4984 — the ShelfStep LLC business line. Leave a message with your email and it is answered by email, usually the same business day.
Formal notices and service of process
ShelfStep LLC, an Indiana limited liability company, c/o its registered agent: 5534 Saint Joe Road, Fort Wayne, IN 46835. This address is for legal notices only; it does not receive product samples or general mail.
Elsewhere
Questions about any of this? Email hello@shelfstep.com.